We understand the importance of customer satisfaction and we strive to ensure that every purchase meets your expectations.

Our team is here to assist you and address any concerns you may have. If you have any questions or need support, please don't hesitate to reach out—we’re committed to helping you achieve the best possible results.

Please note that deposits are non-refundable. However, if you decide to cancel an order, for any reason, for which a deposit has been placed, we will gladly compensate you with blown glass of your choice equal to your deposit.

As well, should your item arrive damaged, which nearly almost never happens as we have an excellent shipping and packing team, we will certainly issue a 100% refund, or replace the item, whichever you prefer.

If, upon receiving your urn, you find that it does not meet your expectations, we are more than happy to send you another from our vast selection of "in stock" urns, or create you another if you prefer. However, please note that customers are responsible for covering shipping costs both ways in such cases.

Please be aware that any issues regarding returns or refunds need to be requested within 10 days from the date of receipt. We appreciate your understanding.

Sending blessings, love and light to you and your family and we pray you are surrounded by love.

Shipping costs are available upon request and are based on the size, number of pieces and destination zip code. We are committed to providing accurate shipping quotes tailored to your specific order.

We take great care in expertly packing our blown glass urns for shipping, ensuring they arrive safely to your doorstep. To date, we have a 100% safe arrival rate of our glass urns.

For further assistance or questions regarding shipping, please don't hesitate to reach out to us. Your satisfaction is our priority, and we are here to ensure a smooth shipping experience for you.

Our exquisite urns are crafted with profound love and reverence, in our family owned studio nestled in the serene beauty of the Colorado Rockies.

Each urn is a unique masterpiece, meticulously created and signed by the artist, ensuring a personal touch and timeless elegance.

Handcrafted with care and attention to detail, these urns offer a dignified and heartfelt tribute to your loved one. Each piece is signed and dated by the artist, to honor its creation and to signify the deep respect with which it was made.

These urns are in our inventory, so the photo you see is exactly what you will receive.

We send love and light to you and your family,

and we pray you are surrounded by love